Return & Refund Policy

Return Window

We offer a 14-day return period, which means you have 14 days total after receiving your item to complete a return. Return requests must be initiated within 7 days of delivery.

Eligibility Requirements

To be eligible for a return, your item must be:

  • In the same condition as you received it
  • Unused and unwashed
  • Undamaged
  • In its original packaging
  • Accompanied by a receipt or proof of purchase

How to Start a Return

To initiate a return, please contact us at: info [ at ] beyln.com

Once your return request is approved, items must be sent to the following address:

9282 Garrett Creek Dr.
Midland, Columbus, GA 31820

Please note that return shipping costs are the responsibility of the customer. Items sent back without prior approval will not be accepted.

Non-Returnable Items

The following items are not eligible for returns:

  • Custom or personalized products
  • Gift cards

Please review product details carefully before purchasing. If you have questions about a specific item, contact us prior to placing your order.

Damaged or Incorrect Items

Please inspect your order as soon as it arrives. If your item is defective, damaged, or if you received the wrong item, contact us within 7 days of delivery with photos so we can review the issue and make it right.

Exchanges

We do not offer direct exchanges. The fastest way to receive a different item is to return the original item (if eligible) and place a new order once the return is approved.

Refunds

Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or credit card provider.

Since we offer free shipping, you will receive a full refund of your purchase amount.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at info [ at ] beyln.com

Lost Packages

If the carrier confirms that your package is lost, we will provide a full refund.

If you have any questions regarding returns or refunds, feel free to contact us at any time.